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Service quality dimensions as drivers of customer satisfaction in the telecommunications market: Evidence from an emerging economy [Текст] / A. G. Serrato-Cherres, F. Cordova-Buiza, C. L. Barzola-Castro, J. Molina-Guillen
// Інноваційний маркетинг. – 2026. – Т. 22, № 2. – P. 229-241.
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