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Exploring factors of service adoption using SERVQUAL paradigm: Its impact on millennials’ adoption of services in the self-drive rental sector [Текст] / A. S. Suresh, L. Vasa, V. Sharma, Y. Mahajan
// Інноваційний маркетинг. – 2024. – Т. 20, № 2. – P. 182-192.
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