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Jansom, A.
How chatbot e-services motivate communication credibility and lead to customer satisfaction: The perspective of Thai consumers in the apparel retailing context [Текст] / A. Jansom, T. Srisangkhajorn, W. Limarunothai
// Інноваційний маркетинг. – 2022. – Т. 18, № 3. – P. 13-25.
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